Ubereats Australia
Ubereats Australia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ubereats Australia has a 1.3 star rating from 42 customer reviews; consumers are mostly dissatisfied and unfavorable feedback dominates.
Key Takeaways for Future Customers
- Expect frequent customer complaints about deliveries and refunds when reading Ubereats Australia reviews.
- Contact options are limited to chat; phone support appears unavailable, which affects membership and subscription issues.
Negative Feedback / Risk Areas
- Recurring reports of missing or wrong orders and delayed or withheld refunds.
- Poor customer service responsiveness and difficulty reaching support for billing, refunds, and cancellations.
Positive Feedback
Some find the app convenient when it works and occasional refunds are issued after delays.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ubereats Australia has a 1.3 star rating from 42 customer reviews; consumers are mostly dissatisfied and unfavorable feedback dominates.
Key Takeaways for Future Customers
- Expect frequent customer complaints about deliveries and refunds when reading Ubereats Australia reviews.
- Contact options are limited to chat; phone support appears unavailable, which affects membership and subscription issues.
Negative Feedback / Risk Areas
- Recurring reports of missing or wrong orders and delayed or withheld refunds.
- Poor customer service responsiveness and difficulty reaching support for billing, refunds, and cancellations.
Positive Feedback
Some find the app convenient when it works and occasional refunds are issued after delays.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to use a uber cash but CANT access it? I need help with it please
- - Customer reports being hung up on.
- - They say the service is very bad.
- - They urge others not to use the company.
They Hang up on me, it is so bad please dont Use it I am begging you. This company is so horrible that you are going to thank me just dont use it please please please please please please please please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAppalling service
I ordered 3 of my favourite granola and was delivered an unknown bag of muesli. If the product is no longer available then please remove it from the webpage.
User's recommendation: Don't ever use Uber Eats
Membership refund
- - The issue is resolved and a refund has been received.
- - Phone support is gone; chat only, unfair to elderly, disabled and tech challenged people.
The issue has been resolved and refund received. To note: the customer service number is no longer in service.
They can only be contacted by chat. This is unfair to elderly, disabled and tech challenged people who do not, cannot, and are not savvy enough to do so.
Unhappy
- - Driver ate most of the food, left the rest cold at the gate, and texted after leaving.
- - Unhelpful site makes complaints difficult; avoid Uber Eats.
We order uber kfc via uber eats.
1.5 hours later, the driver ate a lot of the food, what was left was cold, and he left it at the front gate and sent a text after he was far enough away that I couldnt challenge him.
Needless to say we werewolf going to eat food which had been touched by grubby hands.
Didnt know how to complain and the web site is unhelpful.
So never ever again will we use uber eats, and never ever user uber for transport, which I used to use on a regular basis.
My advice - never use this service.
User's recommendation: Never use any uber service ever
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’m unable to place order on my Uber eats application
Ive been trying to place orders from last couple of day but I couldnt place order through Uber eats application. Ive Been getting an error .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn’t give my refund
- - Ordered 6 acai bowls but only 3 were received.
- - Customer says support cannot issue a refund.
- - The driver is blamed for not checking the order quantity.
I ordered 6 acai bowls, but only received 3. I contacted them, but they kept insisting that they cannot issue a refund. This is the driver's fault for not checking the order and the quantity of the product that should be included.
- Good app
- Not good with customers
- Not good service
- Not good customer service
Preferred solution: Full refund
Charged for an order didn't do
I was charged for order I didn't order. Tied to em but no reply. And I have been trying to find your phone number but they are wr6
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUber didn’t refund for my missing items
I ordered 6 acais and only received 3 and I have tried to get through but they keep saying Im not eligible for a refund this isnt my fault its the uber drivers fault
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want my refund
I ordered dinner for myself and my daughter. Nothing was delivered.
Now, $70 is a lot for a single mum. I want a refund for a meal I paid for which never arrived.
- Convenient and mostly reliable
- Ease
Preferred solution: Full refund
User's recommendation: I don't recommend this service at sll
I use my personal card ,I want refund of money
When I was paying I used my personal card instead of plus card and the money was defended to the plus card
Ddx g
They don't seem to have a customer support line. I did however get refunded a few days later for a order the supplier cancelled.
- Diversity of food choice
- Poor customer service
Preferred solution: Apology
User's recommendation: Make sure you can afford the wait on refunds
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI never received my order at all and it said it's been delivered
I ordered a meal from McDonalds and have been waiting for and hour and a half I cheaked track my order and it said delivered but I didnt receive it
Preferred solution: I would like you to get to the bottom of it
User's recommendation: Don’t order on Uber eats because you don’t get your orders
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDriver will not deliver myvfood
- - Food wasn't delivered to my address.
- - No refund; I request a KFC voucher for the paid amount.
- - I received an email stating items missing.
My order got delivered to the address where I ordered previously. So in other words they stuffed up.
Since I didn't receive my order.
All I asked for is a voucher or a refund, but no one has got back to me with either..... It would be much appreciated if uber eats did the right thing and compensate me.
I didn't get my food delivered to the delivery address I typed in. But since you don't want to refund me.
At least You can by principle, give me a kfc voucher for the amount I paid for in good heart. Thank you.
As I'm still wondering who took my delivery. Plus I got another email stating there were products missing off my order.
Kind Regards,
Sheldon Charlesworth.
- On time delivery
- Not get what you paid for
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPhone hung up
- - Order was never delivered by the bike driver.
- - Address change and payment; driver said he couldn't come.
- - He asked for my PIN and I have a screenshot as proof.
My Oder was never delivered by this bike driver. After I change the address of the delivery (I paid as well), the bike driver said he can not come to my area.
So he meant to cancel the order.
He asked me for my pin and he used that pin to lie as if he delivered. But he didn’t know I had some screen shot of proof that he asked for my pin to end the delivery.
- You can not call customer service
Preferred solution: Full refund
User's recommendation: Never again with ubereats as they are so hard to contact when problems happens
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged twice
Being charged twice for same order.just want refund .will never use uber eats again. This is not the first time this has happened
Preferred solution: Full refund
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